Shipping policy
Shipping Information
At NuriNook, we are committed to delivering your furniture purchases safely and efficiently to your doorstep. We offer Standard Shipping for all orders across our product categories including Living Room, Bedroom, Bathroom, and Kitchen Furniture.
Shipping Methods & Timeframes
Standard Shipping
- Delivery timeframe: 5-10 business days
- Available for all furniture categories
- Shipping costs are calculated at checkout based on product size and delivery location
- Tracking information will be provided via email once your order ships
Delivery Process
Our delivery partners will contact you to schedule a delivery appointment once your order is ready for shipment. Please ensure someone is available at the delivery address to receive the items. For large furniture pieces, delivery will be made to the first available dry area of your home.
Shipping Restrictions
- We currently ship within the continental United States
- PO Box addresses are not accepted for furniture delivery
- Some remote locations may require additional delivery time
- Delivery to business addresses follows the same process as residential deliveries
Order Processing
Orders are processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing times may extend to 3-4 business days. You will receive an email confirmation once your order has been processed and prepared for shipment.
Shipping Damages
While we take great care in packaging your furniture, if you receive damaged items, please contact us within 48 hours of delivery. Provide clear photographs of the damage and packaging to [email protected] for assistance.
Additional Information
Shipping costs are non-refundable. Delivery dates are estimates and not guaranteed, though we make every effort to meet the projected timeframe. For any shipping-related inquiries, please contact our customer support team at [email protected].
